Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Information We Collect

Personal Information

Name, email address, phone number, billing address, and payment information when you make a reservation.

Stay Information

Check-in/out dates, room preferences, special requests, and services used during your stay.

Website Usage

IP address, browser type, pages visited, and time spent on our website through cookies and analytics.

Communication

Records of your communications with us, including emails, phone calls, and chat conversations.

How We Use Your Information

Process and manage your reservations
Provide customer support and assistance
Improve our services and facilities
Send promotional offers and updates
Comply with legal obligations
Prevent fraud and ensure security

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers

With trusted third-party service providers who assist in our operations.

Legal Requirements

When required by law or to protect our legal rights and interests.

Business Transfer

In case of merger, acquisition, or sale of business assets.

Data Security

Industry-Standard Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security assessments.

Your Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

Access

Request access to your personal information we hold.

Correction

Request correction of inaccurate information.

Deletion

Request deletion of your personal information.

Opt-out

Opt-out of marketing communications.

Cookies Policy

We use cookies and similar technologies to enhance your experience on our website:

Cookie Type Purpose Duration
Essential Enable basic website functionality Session
Analytics Help us understand website usage 2 years
Marketing Deliver relevant advertisements 1 year
Preferences Remember your settings and preferences 1 year

Contact Information

Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

+1 (416) 555-0192
reservations@riftflarezyphonex.info
1250 Bay Street, Toronto, ON M5R 2A9, Canada
Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify you of significant changes

Last Updated: January 2024

This Privacy Policy is effective as of the date listed above and applies to all information collected by Rift Flare Zyphonex Hotel.